{"id":3693,"date":"2025-05-02T09:01:49","date_gmt":"2025-05-02T09:01:49","guid":{"rendered":"http:\/\/localhost\/bentol\/?page_id=3693"},"modified":"2026-05-25T22:23:29","modified_gmt":"2026-05-25T22:23:29","slug":"politika-e-rimbursimit","status":"publish","type":"page","link":"https:\/\/www.tcp-global.eu\/sq\/refund-policy\/","title":{"rendered":"Politika e rimbursimit dhe e kthimit"},"content":{"rendered":"<h2>Politika e rimbursimit dhe e rregullimit t\u00eb sh\u00ebrbimit<\/h2>\n<p><strong>Data e hyrjes n\u00eb fuqi: 26 maj 2026<\/strong><\/p>\n<h3>1. P\u00ebrmbledhje<\/h3>\n<p>TCP Global EOOD (\u201cKompania\u201d) ofron sh\u00ebrbime profesionale B2B p\u00ebr menaxhimin e ciklit t\u00eb jet\u00ebs s\u00eb aseteve IT, duke p\u00ebrfshir\u00eb logjistik\u00eb t\u00eb sigurt, shkat\u00ebrrim t\u00eb certifikuar t\u00eb t\u00eb dh\u00ebnave, diagnostik\u00eb teknike dhe rikuperim t\u00eb vler\u00ebs. Kjo Politik\u00eb e Kthimit dhe Rregullimit t\u00eb Sh\u00ebrbimeve p\u00ebrshkruan kushtet n\u00ebn t\u00eb cilat tarifat e sh\u00ebrbimit mund t\u00eb rimbursohen, rregullohen ose kreditohen.<\/p>\n<p>Duke qen\u00eb se t\u00eb gjitha sh\u00ebrbimet ofrohen n\u00eb kuad\u00ebr t\u00eb marr\u00ebveshjeve korporative individuale ose kuotimeve t\u00eb shkruara, kushtet specifike t\u00eb \u00e7do angazhimi p\u00ebr sh\u00ebrbim kan\u00eb p\u00ebrpar\u00ebsi mbi k\u00ebt\u00eb politik\u00eb t\u00eb p\u00ebrgjithshme.<\/p>\n<h3>2. Natyra e sh\u00ebrbimit<\/h3>\n<p>TCP Global EOOD operon ekskluzivisht n\u00eb kuad\u00ebr B2B (biznes-me-biznes). Sh\u00ebrbimet jan\u00eb me karakter jo-shitjeje me pakic\u00eb dhe nuk i n\u00ebnshtrohen t\u00eb drejtave standarde t\u00eb kthimit t\u00eb konsumatorit sipas ligjit bullgar ose atij t\u00eb BE-s\u00eb p\u00ebr mbrojtjen e konsumatorit. T\u00eb gjitha angazhimet rregullohen nga marr\u00ebveshjet korporative p\u00ebr sh\u00ebrbime, propozimet ose porosit\u00eb e blerjes t\u00eb dakorduara midis TCP Global EOOD dhe organizat\u00ebs kliente.<\/p>\n<h3>3. Kushtet p\u00ebr rimbursime ose kredite sh\u00ebrbimi<\/h3>\n<p>Nj\u00eb rimbursim ose kredi sh\u00ebrbimi mund t\u00eb l\u00ebshohet n\u00eb rrethanat e m\u00ebposhtme:<\/p>\n<ul>\n<li><strong>Sh\u00ebrbimi nuk \u00ebsht\u00eb ofruar:<\/strong> N\u00ebse TCP Global EOOD ka marr\u00eb pages\u00eb p\u00ebr nj\u00eb sh\u00ebrbim q\u00eb m\u00eb pas nuk \u00ebsht\u00eb kryer p\u00ebr shkak t\u00eb rrethanave n\u00ebn kontrollin e Kompanis\u00eb, do t\u00eb b\u00ebhet rimbursim i plot\u00eb.<\/li>\n<li><strong>Dor\u00ebzim i pjessh\u00ebm i sh\u00ebrbimit:<\/strong> N\u00ebse sh\u00ebrbimet e dakorduara u p\u00ebrfunduan vet\u00ebm pjes\u00ebrisht p\u00ebr shkak t\u00eb gabimit t\u00eb Kompanis\u00eb, do t\u00eb vler\u00ebsohet dhe do t\u00eb dakordohet me shkrim nj\u00eb kredi proporcionale ose nj\u00eb rimbursim i pjessh\u00ebm.<\/li>\n<li><strong>Pages\u00eb e dyfisht\u00eb:<\/strong> N\u00eb rast t\u00eb nj\u00eb pagese t\u00eb dyfisht\u00eb aksidentale, shuma e tep\u00ebrt do t\u00eb rimbursohet plot\u00ebsisht brenda 14 dit\u00ebve pune nga konfirmimi.<\/li>\n<li><strong>D\u00ebshtim i dokumentuar i sh\u00ebrbimit:<\/strong> Kur nj\u00eb sh\u00ebrbim ka d\u00ebshtuar n\u00eb m\u00ebnyr\u00eb t\u00eb d\u00ebshmueshme p\u00ebr t\u00eb p\u00ebrmbushur specifikimet e dakorduara t\u00eb p\u00ebrshkruara n\u00eb nj\u00eb Marr\u00ebveshje t\u00eb Nivel Sh\u00ebrbimi (SLA) t\u00eb n\u00ebnshkruar ose n\u00eb nj\u00eb kontrat\u00eb korporative, mund t\u00eb negociohet nj\u00eb kredi ose kompensim.<\/li>\n<\/ul>\n<h3>4. Sh\u00ebrbime t\u00eb parimbursueshme<\/h3>\n<p>Sh\u00ebrbimet e m\u00ebposhtme zakonisht nuk rimbursohen pasi t\u00eb jen\u00eb nisur ose p\u00ebrfunduar:<\/p>\n<ul>\n<li>Sh\u00ebrbime t\u00eb certifikuara p\u00ebr fshirjen e t\u00eb dh\u00ebnave ose shkat\u00ebrrimin fizik t\u00eb t\u00eb dh\u00ebnave \u2014 pasi t\u00eb jen\u00eb l\u00ebshuar certifikatat e shkat\u00ebrrimit, procesi \u00ebsht\u00eb i pakthyesh\u00ebm.<\/li>\n<li>Sh\u00ebrbime logjistike dhe transporti i sigurt \u2014 pasi asetet t\u00eb jen\u00eb mbledhur dhe d\u00ebrguar, kostot e transportit nuk rimbursohen.<\/li>\n<li>Tarifat p\u00ebr diagnostik\u00eb dhe vler\u00ebsim teknik \u2014 pasi raporti teknik t'i jet\u00eb dor\u00ebzuar klientit.<\/li>\n<li>Tarifat e dokumentacionit administrativ dhe t\u00eb p\u00ebrputhshm\u00ebris\u00eb.<\/li>\n<\/ul>\n<h3>5. Rimarrja e Vler\u00ebs s\u00eb Aseteve dhe Komisionimi<\/h3>\n<p>N\u00eb rastet kur pasurit\u00eb e IT-s\u00eb p\u00ebrpunohen p\u00ebr rikuperim t\u00eb vler\u00ebs ose p\u00ebr shitje p\u00ebrs\u00ebri, TCP Global EOOD nuk garanton nj\u00eb vler\u00eb t\u00eb caktuar shitjeje. Luhatjet e tregut, gjendja e pasurive dhe k\u00ebrkesa globale mund t\u00eb ndikojn\u00eb n\u00eb vlerat p\u00ebrfundimtare t\u00eb rikuperimit. \u00c7do marr\u00ebveshje p\u00ebr ndarjen e t\u00eb ardhurave rregullohet rrept\u00ebsisht nga marr\u00ebveshja e shkruar individuale midis pal\u00ebve dhe nuk i n\u00ebnshtrohet kushteve t\u00eb p\u00ebrgjithshme t\u00eb rimbursimit.<\/p>\n<h3>6. K\u00ebrkesa p\u00ebr rimbursim ose rregullim t\u00eb sh\u00ebrbimit<\/h3>\n<p>P\u00ebr t\u00eb iniciuar nj\u00eb k\u00ebrkes\u00eb p\u00ebr rimbursim ose rregullim t\u00eb sh\u00ebrbimit, klient\u00ebt duhet t\u00eb kontaktojn\u00eb me shkrim TCP Global EOOD brenda <strong>14 dit\u00eb kalendarike<\/strong> t\u00eb dat\u00ebs s\u00eb p\u00ebrfundimit t\u00eb sh\u00ebrbimit ose t\u00eb dat\u00ebs s\u00eb fatur\u00ebs, cilado q\u00eb t\u00eb jet\u00eb m\u00eb e hershme. K\u00ebrkesat duhet t\u00eb p\u00ebrfshijn\u00eb:<\/p>\n<ul>\n<li>Emri i kompanis\u00eb dhe t\u00eb dh\u00ebnat e kontaktit<\/li>\n<li>Referenc\u00eb p\u00ebr fatur\u00ebn, kontrat\u00ebn ose numrin e porosis\u00eb s\u00eb sh\u00ebrbimit p\u00ebrkat\u00ebs<\/li>\n<li>Nj\u00eb p\u00ebrshkrim i qart\u00eb i \u00e7\u00ebshtjes dhe i rregullimit t\u00eb k\u00ebrkuar<\/li>\n<li>\u00c7do dokumentacion mb\u00ebshtet\u00ebs<\/li>\n<\/ul>\n<p>K\u00ebrkesat duhet t\u00eb d\u00ebrgohen me email n\u00eb: <strong>csd@tcp-global.eu<\/strong><\/p>\n<h3>7. Afati i p\u00ebrpunimit<\/h3>\n<p>TCP Global EOOD do t\u00eb njoftoj\u00eb p\u00ebr t\u00eb gjitha k\u00ebrkesat p\u00ebr rimbursim ose korrigjim brenda <strong>5 dit\u00eb pune<\/strong> t\u00eb pranimit. Nj\u00eb vendim p\u00ebrfundimtar do t\u00eb komunikohet brenda <strong>20 dit\u00eb pune<\/strong>. N\u00ebse miratohet, rimbursimet do t\u00eb p\u00ebrpunohen n\u00eb metod\u00ebn origjinale t\u00eb pages\u00ebs brenda <strong>14 dit\u00eb pune<\/strong> t\u00eb miratimit.<\/p>\n<h3>8. Mosmarr\u00ebveshjet<\/h3>\n<p>N\u00eb rast t\u00eb nj\u00eb mosmarr\u00ebveshjeje lidhur me rimbursimin ose rregullimin e sh\u00ebrbimit, pal\u00ebt bien dakord t\u00eb p\u00ebrpiqen s\u00eb pari ta zgjidhin at\u00eb p\u00ebrmes negociatave me besim t\u00eb mir\u00eb. N\u00ebse mosmarr\u00ebveshja mbetet e pazgjidhur, ajo do t'i n\u00ebnshtrohet juridiksionit t\u00eb gjykatave kompetente n\u00eb Sofje, Bullgari, n\u00eb p\u00ebrputhje me ligjin bullgar dhe rregulloret e zbatueshme t\u00eb BE-s\u00eb.<\/p>\n<h3>9. Kontakt<\/h3>\n<p>P\u00ebr \u00e7do pyetje n\u00eb lidhje me k\u00ebt\u00eb politik\u00eb, ju lutemi kontaktoni TCP Global EOOD:<\/p>\n<ul>\n<li><strong>Email:<\/strong> csd@tcp-global.eu<\/li>\n<li><strong>Telefon:<\/strong> (+359) 87 87 22 100<\/li>\n<li><strong>Adresa:<\/strong> 24 George Washington St., 1202 Sofje, Bullgari<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Refund and Service Adjustment Policy Effective Date: May 26, 2026 1. Overview TCP Global EOOD (&#8220;Company&#8221;) provides professional B2B IT asset lifecycle management services, including secure logistics, certified data destruction, technical diagnostics, and value recovery. This Refund and Service Adjustment Policy outlines the conditions under which service fees may be refunded, adjusted, or credited. As <\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-3693","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Returns Policy - TCP Global<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tcp-global.eu\/sq\/politika-e-rimbursimit\/\" \/>\n<meta property=\"og:locale\" content=\"sq_AL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy\" \/>\n<meta property=\"og:description\" content=\"Refund and Service Adjustment Policy Effective Date: May 26, 2026 1. 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