1. Introduction
These Terms and Conditions govern the use of the website www.tcp-global.eu and the services provided by TCP Global. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use this website.
TCP Global provides integrated IT asset lifecycle management services, including but not limited to secure logistics, certified data destruction, technical services, and asset value recovery.
2. Definitions
“Company” refers to TCP Global.
“Services” refers to all services provided by TCP Global, including logistics, data security, technical services, and commercial recovery.
“User” refers to any individual or entity accessing the website.
“Website” refers to www.tcp-global.eu.
3. Use of the Website
The content of this website is provided for general information purposes only. TCP Global reserves the right to modify, update, or remove content at any time without prior notice.
Users agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
Unauthorized use of this website may result in a claim for damages and/or be a criminal offense.
4. Services Disclaimer
All services provided by TCP Global are subject to separate agreements, proposals, or contracts. The information on this website does not constitute a binding offer.
While TCP Global aims to ensure accuracy, no guarantees are made regarding completeness, reliability, or suitability of the information presented.
5. Intellectual Property
All content on this website, including text, graphics, logos, and design elements, is the property of TCP Global or its licensors and is protected by applicable intellectual property laws.
Users may not reproduce, distribute, or use any content without prior written consent from TCP Global.
6. Limitation of Liability
TCP Global shall not be liable for any direct, indirect, or consequential damages arising from the use or inability to use this website.
This includes, but is not limited to, loss of data, business interruption, or loss of profits.
7. External Links
This website may contain links to external websites. TCP Global is not responsible for the content or practices of these third-party sites.
Accessing such links is at the user’s own risk.
8. Data Protection
TCP Global is committed to protecting your personal data in accordance with applicable data protection laws, including GDPR.
Any personal information submitted through the website will be handled in accordance with our Privacy Policy.
9. Confidentiality
Any information submitted through forms or communications will be treated as confidential, except where disclosure is required by law.
10. Modifications to Terms
TCP Global reserves the right to update these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with applicable European laws.
Any disputes arising shall be subject to the jurisdiction of the competent courts.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact TCP Global via the contact details provided on the website.
13. Service Scope and Responsibilities
TCP Global provides services either directly or through a network of certified partners and facilities across Europe and internationally. While all partners are selected based on strict compliance and operational standards, TCP Global cannot be held responsible for delays or issues caused by third-party providers beyond its direct control.
Clients are responsible for providing accurate and complete information regarding IT assets, including quantity, type, and condition. Any discrepancies may affect service delivery, pricing, or timelines.
14. Chain of Custody and Documentation
TCP Global implements strict chain-of-custody procedures to ensure full traceability of assets throughout the lifecycle process. Documentation provided to clients reflects the information recorded during operations and is considered valid at the time of issuance.
Clients are responsible for reviewing all documentation and reporting any inconsistencies within a reasonable timeframe.
15. Data Erasure and Destruction
Data erasure services are performed using certified tools and processes aligned with international standards. TCP Global provides certificates of data destruction or erasure where applicable.
However, the client retains ultimate responsibility for ensuring that all data handling requirements are communicated prior to service execution.
16. Pricing and Payments
All pricing is provided through individual quotations or agreements. Prices may vary depending on asset condition, volume, logistics requirements, and market conditions.
Payment terms are defined within the contractual agreement between TCP Global and the client.
17. Value Recovery and Consignment
In cases where assets are remarketed or sold, TCP Global may offer buyback or consignment models. Under consignment agreements, revenue sharing terms will be clearly defined prior to engagement.
TCP Global does not guarantee resale value, as it is subject to market demand and asset condition.
18. Force Majeure
TCP Global shall not be held liable for failure or delay in performance resulting from events beyond its reasonable control, including but not limited to natural disasters, regulatory changes, or disruptions in logistics networks.
19. Entire Agreement
These Terms, together with any applicable agreements, constitute the entire understanding between TCP Global and the User regarding the use of the website and services.
20. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.