1. Introduction
TCP Global is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your personal data when you visit www.tcp-global.eu or interact with our services.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data Controller
TCP Global acts as the data controller for the personal data collected through this website. For any questions regarding this policy or data protection matters, you may contact us via the contact details provided on the website.
3. Personal Data We Collect
We may collect and process the following categories of personal data:
- Identification data such as name and company name
- Contact data such as email address and phone number
- Business-related information provided through contact forms or inquiries
- Technical data such as IP address, browser type, and device information
- Usage data such as pages visited and interaction with the website
4. How We Collect Data
We collect data in the following ways:
- Directly from you when you fill out forms or contact us
- Automatically through cookies and tracking technologies
- From business communications and service interactions
5. Purpose of Data Processing
We process personal data for the following purposes:
- To respond to inquiries and provide requested services
- To manage business relationships and communications
- To improve website functionality and user experience
- To comply with legal and regulatory obligations
- To ensure security and prevent fraudulent activity
6. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract or pre-contractual steps
- Compliance with legal obligations
- Legitimate business interests pursued by TCP Global
7. Data Sharing and Disclosure
TCP Global may share personal data with:
- Certified partners and service providers involved in delivering services
- IT and hosting providers
- Legal or regulatory authorities when required by law
All third parties are required to process data securely and in compliance with applicable data protection laws.
8. International Data Transfers
As TCP Global operates internationally, personal data may be transferred to countries outside the European Economic Area. In such cases, appropriate safeguards are implemented to ensure data protection in accordance with GDPR requirements.
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
10. Data Security
TCP Global implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. These measures include secure systems, access controls, and encryption where applicable.
11. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
Requests can be made using the contact details provided on the website.
12. Cookies
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You may control cookie preferences through your browser settings.
13. Third-Party Links
The website may contain links to external websites. TCP Global is not responsible for the privacy practices of such third parties.
14. Changes to This Policy
TCP Global reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.
15. Contact
If you have any questions regarding this Privacy Policy or how your data is handled, please contact TCP Global through the contact page on the website.
16. Business Data and Confidentiality
Given the nature of TCP Global services, certain data processed may relate to business assets, infrastructure, and operational workflows. Such information is treated with strict confidentiality and handled in accordance with contractual and compliance requirements.
17. Data Processing in Service Delivery
When delivering services such as logistics, data destruction, or refurbishment, TCP Global may process data necessary for operational execution, reporting, and compliance documentation.
All processing activities are conducted under strict internal procedures and, where applicable, through certified partners bound by contractual data protection obligations.
18. Automated Decision-Making
TCP Global does not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.
19. Supervisory Authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a relevant supervisory authority within the European Union.
20. Compliance Commitment
TCP Global is committed to maintaining high standards of data protection, aligned with ISO 27001 principles and GDPR requirements, ensuring that personal data is handled responsibly and securely at all times.